Hiring & Field Team Management

The Hiring & Field Team Management chapter of The Construction & Trades Playbook — 5 practical guides you can read start to finish, or dip into as you need them.

01How to Hire a Tradesperson Who Will Represent Your Business the Way You WouldThe hired tradesperson looked great in the interview. They could do the work. Six weeks in, the owner is fielding client complaints about their communication and running behind them to fix things. The hire was technically qualified but not a fit.
02What to Document Before You Send Someone to a Job Without YouA good hire sent to a job without a brief makes reasonable decisions. They are not your decisions. The brief is not about whether you trust the hire. It is about whether the hire has the same information you would have if you were running the job.
03The Field Team Onboarding Process That Gets New Hires Productive FasterMost new hires figure out how to do the job by watching. They get to productivity eventually. The question is whether eventually takes six weeks or six months, and what they do differently in each job they run during that time.
04How to Manage a Crew You're Not Supervising in Person Without Losing Quality ControlThe crew did well when the owner was on site and differently when the owner wasn't. Same crew, same job type, different result. The variable is not the crew. It is whether the standard was documented.
05When Your Business Has Outgrown You as the Only Skilled Person on Every JobThe contractor who is the most skilled person on every job has built a business that can only grow as fast as one person can work. The skill that won the early clients also sets the ceiling. At some point, getting ahead requires something different.

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