- 01Your Client Relationship Is Only as Strong as Your Record of ItYour best client relationships exist in one agent's head. When that agent leaves, those relationships leave with them. The team built the business, but the relationship belongs to whoever the client happens to know personally. That is a structural problem, not a personal one.
- 02How to Pick Up a Client Relationship Where Someone Else Left OffA client calls who has worked with your team twice before. You were not involved in either transaction. They ask you to pick up where their last agent left off. You do not know where that was.
- 03The Pre-Listing Client Research System That Makes Your First Meeting UnforgettableBefore every listing appointment, your agent reviews the comparable sales. That takes thirty minutes and any agent in the market can do it. The preparation that wins listing appointments is not the CMA review. It is the client review — and most agents never do it.
- 04How to Stay Top of Mind With Past Clients Without Feeling Like You're Spamming ThemMost agents know they should stay in touch with past clients. Most do not. The ones who do often send the same newsletter to everyone, which is the same as not staying in touch at all. The paradox is that the most consistent outreach produces the least relationship.
- 05What to Capture After Every Client Conversation So Nothing Gets LostYour agent just finished a call with a buyer. The client mentioned a March lease deadline, a requirement for the school district, and a firm ceiling of 420. None of it got written down. The next call starts from scratch.
GET EARLY ACCESS
The platform that puts all of this to work.
Kiluma ships in October. Join the early access list and be first in.
Something went wrong. Please try again.
You're on the list. We'll be in touch.