- 01When to Hire Your First Support Staff — and What to Look ForMost solo attorneys hire their first support staff too late. They wait until the capacity problem is undeniable, until they have already turned down good work and missed deadlines. By the time the hire arrives, the attorney is so far behind that onboarding takes twice as long as it should. The signal to hire comes earlier than most practitioners recognize.
- 02How to Delegate Research and Administrative Work Without Losing Quality ControlWhen delegated work comes back at the wrong level, most attorneys conclude the delegate is not capable. The more accurate conclusion is that the standard was not communicated. A delegate cannot produce what the attorney has not defined. The problem is almost never capability. It is documentation.
- 03What to Document Before You Hand Anything Off in a Legal PracticeA practice where all the expertise lives in the founding attorney's memory is not a practice. It is a freelance business with overhead. Documentation is not administrative burden. It is the difference between a practice that can grow and one that cannot.
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